Frequently asked questions
What is the Bragi Beta Tester Program?
The Bragi Beta Tester Program gives users a chance to try Bragi's pre-released software and discover our newest features. In order to make our software more usable and more stable, your feedback to us is essential. Please be aware that you are testing Beta software. It may malfunction or contain errors. Further, it might not be as stable as publicly released software updates.
How do I get the Beta Software versions?
The latest beta software versions can be found in the "Tests & Surveys" section. Once a new version is available, you will be notified by Bragi.
Can I share anything from this forum on facebook/instagram/twitter/my social network of choice?
No. Please stick to the Beta Tester Agreement and keep the information in here confidential. Do not share or publish anything you find in here.
What kind of support is provided?
Please use the Bragi Tester Forum to ask for support.
How can I send feedback to Bragi?
To send us feedback, please fill in the Beta Tester Surveys and submit them. You can also share your findings in our Beta Tester Forum.
Who participates in this program?
The Bragi Beta Tester Program is open to anyone who has The Dash, and accepts our Terms and Conditions for use.
Do I have to pay to join the Bragi Beta Tester Program?
No, your participation is absolutely free of charge.
Will I get a compensation for my testing efforts?
Yes, you will hold a very special place in our hearts.
Is the Beta software confidential?
Yes, the Beta software is strictly confidential. Do not install our beta software in systems or devices which you do not own, or that you share. You are not allowed to blog, post screenshots, tweet, or publicly post about The Bragi Beta Testing Program. You may not share or demonstrate our pre-released software to anyone who is not a member of the Bragi Beta Tester Program.
How will Bragi contact me?
If necessary, we will contact you through the Forum and/or via email.
Will my product warranty be affected by participating in the Bragi Beta program?
No, installing Beta software does not affect the status of your hardware warranty.
How can I leave the Bragi Beta program?
In case you want to terminate your participation in our Program, please send an email to firstname.lastname@example.org with "Unsubscribe from Beta Program" as a subject of the email. Upon receipt, we will cancel your subscription.
What should I do when I discover a bug?
After you install the Bragi Beta Test software on The Dash, fill in the Beta Tester Surveys and submit them to Bragi. We encourage you to visit our forum and share your findings with the other members.
My Dash stopped working, what should I do?
Please reinstall the Beta Test software and try again. In case this does not resolve the problem, please visit our forum for support.
My Left Dash stopped working, what should I do?
Please, reinstall the Beta Test software. In case ithis does not solve the problem, visit our forum for support.
Are the issues I'm encountering when using my Dash irreversible?
No, they are not irreversible. With the upcoming public update release, all critical bugs should be fixed, and your Dash will utilize all of the new and exciting features of the release.
What are the Beta Tester Surveys?
The Beta Tester Survey is a survey designed to allow you to give us your feedback. It is very important for us. This allows us to continue to refine and further improve The Dash.
Where can I find Beta Tester Surveys?
You can find them in the Forum under the category "Tests & Surveys". There, you will be able to choose which survey you want to submit.
What are you going to do with my personal information?
Your personal information will help us improve our products. Consequently, it won't be shared with anyone or any entity outside of Bragi. After successfully signing up for the Bragi Beta Tester Program, we will contact you only for upcoming pre-releases.
How to use this forum?
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